Privacy Policy

1. Overview

Mandelson Pty Ltd (ABN 99 699 947 692) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What information we collect

We may collect the following types of personal information:

• Your name, email address, phone number, and business details when you contact us or engage our services;
• Correspondence and communication records when you email or write to us;
• Website usage data collected automatically via cookies and similar technologies.

3. How we collect information

We collect personal information directly from you when you submit enquiries via email, engage us for services, or interact with this website. We may also collect information automatically through cookies and analytics tools that track page interactions and browsing patterns.

4. Purpose of collection

We collect personal information solely for the following purposes:

• To respond to your enquiries and provide our advisory services;
• To communicate with you about our services, subject to your preferences;
• To improve our website and service offering;
• To comply with legal and regulatory obligations.

5. Disclosure of information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information where required by law, to our professional advisors, or with your express consent.

6. Cookies

Our website may use cookies to enhance your browsing experience. You may configure your browser to reject cookies, though this may affect some functionality. We do not use cookies to collect personally identifiable information without your knowledge.

7. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include encrypted communications and restricted access to data.

8. Access and correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To make a request, please contact us at [email protected].

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at [email protected]. We will acknowledge your complaint within 5 business days and investigate. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact

For any questions about this policy or your personal information, please contact:

Email: [email protected]
ABN: 99 699 947 692
ACN: 699 947 692